Cisco Unified Communications Manager (CallManager)
Enterprise unified communications and collaboration

• Consolidate your communications infrastructure and enable your people and teams to communicate simply with the Cisco Unified Communications Manager. The solution features IP telephony, high-definition video, unified messaging, Instant Message and Presence.
• Transform your workspaces. Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified Communications Manager, the tools to succeed. The solution has extensive features to support mobile and remote workers.
• Regional, family run business or global mega-brand? Choose a solution that scales as your organization's needs change. Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.
• Cisco Unified (CM) supports industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners. This results in a rich collaboration with anyone, anywhere and embedded collaboration in your line-of-business applications.
• Cisco Unified (CM) supports the latest authentication, encryption, and communication protocols. It complies with key industry certifications, and secures data and communications for customers in financial services, manufacturing, retail, and government across the globe.

TELÉFONOS IP
Video and voice for everyone

• Today's business environment encompasses a range of employee communication styles and workspaces. The Cisco IP phone portfolio includes user-friendly, full-featured IP phones to meet the needs of your entire organization.

Video conferencia
Cisco Webex Meetings

• Each month, 130 million professionals rely on Webex to connect, collaborate and move projects forward faster. And teams can work with anyone from a browser, mobile, or video device. Webex Meetings offers integrated audio, video, and content sharing with highly secure web meetings from the Cisco Webex cloud.

Contact Center

• Infuse your contact center with AI and data to create contextual and predictive customer experiences.


• Use cloud data analytics to learn about your customers so you can improve intimacy, loyalty, and customer lifetime value.


• mprove first contact resolution by giving your agents quick access to subject matter experts with built-in collaboration.


• Engage with customers on every channel from a single intuitive agent desktop.


• Migrate to a cloud contact center solution in a thoughtful, cost-effective, and innovative way.


• Leverage your agents more efficiently across locations and reduce overall agent costs.